RE: OT: UK Internet based computer shops

["Michael McAree" <michaelj@xxxxxxx>]

That's my big problem!!
Since that store closed in Belfast my options are much more limited. I
put all our business through them and am now having to look at some
eTailers which makes this thread good!! I tend not to buy so many
components anymore so maybe I have been lucky with online retailers and
faults. Glad of your advice on this matter.

Regards

Michael


-----Original Message-----
From: Ian Lowe [mailto:ian@xxxxxxx]
Sent: 19 July 2003 11:18
To: ukha_d@xxxxxxx
Subject: Re: [ukha_d] OT: UK Internet based computer shops


----- Original Message -----
From: "Michael McAree" <michaelj@xxxxxxx>
>
> >Personally, I would use an over the counter supplier 99.9% of the
> >time
> now: the risks of dealing with the Internet cowboys are simply too
> great
> >>compared to the cash savings.
>
> What risk? Hassle more like. There used to be a shop in Belfast that
> sold components over the counter and had a great range etc. I even had

> an account with them. They closed down out of the blue in May :-( The
> only over the counter place you can get components in Belfast is
> probably PC World or Maplins!

The risk is that the Internet supplier will ship known faulty or second
hand equipment, scoff at any notion of customer service, and flip you
the finger when you ask for a replacement.

*IN MY EXPERIENCE* this is a very real problem, and happens frequently
enough that saving a couple of quid over a good local store is simply
not worth the pain.

Perhaps we are lucky in the West of Scotland, to have some really good
PC suppliers, (people like Creative Computing, Infinity Computers and
Kustom
PCs) but when I have been fixing PC systems around the country, I have
always been able to pick up a spare part when I need it by simply asking
someone for the local "PC bits shop".

As I said in my original  post: "as always, your mileage will
vary".

I.




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