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RE: OT: UK Internet based computer shops
- To: <ukha_d@xxxxxxx>
- Subject: RE: OT: UK Internet based computer shops
- From: "Alex Monaghan" <ha@xxxxxxx>
- Date: Fri, 18 Jul 2003 15:03:17 +0100
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
> > Ebuyer
>
> A mate of mine bought the parts to make a whole PC. The cpu was
> missing from the package. Ebuyer insisted on creating a
> duplicate order, weighing it, comparing that weight to the box
> that was sent to him, and then suggesting that as the weights
> are the same, he must have received it! He did get the
> cpu in the end, albeit with a bent pin.
Funny that, I got the same response for a missing HDD and when I questioned
how they could duplicate my order when at least one of the ordered items
was
showing as out of stock, I didn't get an answer. When I questioned whether
I
should report the theft of my missing HDD to my local police station or
whether they should do it resulted in a "your missing items have been
dispatched" email :-)
When it arrives OK, service is OK, but like many pile it high sell it
cheap,
the service leaves a lot to be desired when there are problems.
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