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The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024

Latest message you have seen: RE: RE: DMX


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Re: OT - Network Black Hole?



> Was he ever running a firewall?

Don't think so.

> If he was/is  is it ZoneAlarm? Sometimes
> it doesn't shut down properly and still blocks traffic.. the best way
to
> get around it is to take ZA out of the startup and restart the
machine. If
> he's not running a firewall then is the modem answering?

His machine is already connected to BT Internet and we are trying to VNC
onto it from outside.

> is TCP/IP  installed on the machine he's calling from?

Yep.

> I assume he/she's not at home but is just trying to call up from
work...

Something like that.

> I know some of these questions may insult his/her/your intelligence
but I
have to ask...

No probs.  Any help appreciated.

Thanks

M.





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