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RE: OT - Network Black Hole?


  • To: "'ukha_d@xxxxxxx'" <ukha_d@xxxxxxx>
  • Subject: RE: OT - Network Black Hole?
  • From: "Kaye, Mark" <mark.kaye@xxxxxxx>
  • Date: Mon, 9 Apr 2001 14:37:09 +0100
  • Delivered-to: rich@xxxxxxx
  • Delivered-to: mailing list ukha_d@xxxxxxx
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

Title: RE: [ukha_d] OT - Network Black Hole?

Are you sure BT Internet are giving him a 'real' IP address, rather than an 'internel' NAT'd one?

M

> -----Original Message-----
> From: Mark McCall [mailto:mark@xxxxxxx]
>
> > Was he ever running a firewall?
>
> Don't think so.
>
> > If he was/is  is it ZoneAlarm? Sometimes
> > it doesn't shut down properly and still blocks traffic..
> the best way to
> > get around it is to take ZA out of the startup and restart
> the machine. If
> > he's not running a firewall then is the modem answering?
>
> His machine is already connected to BT Internet and we are
> trying to VNC
> onto it from outside.
>
> > is TCP/IP  installed on the machine he's calling from?
>
> Yep.
>
> > I assume he/she's not at home but is just trying to call up
> from work...
>
> Something like that.
>
> > I know some of these questions may insult his/her/your
> intelligence but I
> have to ask...
>
> No probs.  Any help appreciated.
>
> Thanks
>
> M.


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