Re: Re: OT Fresserve config problem

["Mark McCall" <mark@xxxxxxx>]

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Pretty much the same story for me (although the number reversal was my
fault).

It's a pity in this day and age you can't go on-line and change the number
yourself.  It took AGES for my number to be fixed.

Eventually I got action by phoning FreeSeve Head office and talking to the
customer services manager.

M.



> Freeserve validates the subscriber using CLI. The fact that the line
> is dropped after authentication suggests that you are presenting a
> CLI which differs from that which they expect. Did you know that the
> CLI presented by ISDN differs from the CLI presented by the analogue
> ports on Homehighway? (i.e. each channel has its own number).
>
> In my case, Freeserve opened the account with the analogue and ISDN
> numbers inverted. I was unable to get them to change the numbers
> over - despite persisting for several weeks. In the end I was forced
> to cancel the account and re-open it; this time I only supplied one
> number, minimising the opportunity for error ;-)
>
> Let's hope their customer services have improved since...
>
> Patrick
>
> --- In ukha_d@xxxxxxx, "Graham Howe" <graham@s...>
wrote:
> > Are you trying to connect at 128K ? This is not supported on FS
> unlimited.
> >
> > Graham
> > ----- Original Message -----
> > From: "Nigel Giddings" <nigel.giddings@u...>
> > To: <ukha_d@xxxxxxx>
> > Sent: Wednesday, September 13, 2000 1:23 AM
> > Subject: [ukha_d] OT Fresserve config problem
> >
> >
> > >
> > > Dear all,
> > >
> > > I am posting this here as I know a few of you use the
Freeserve
> Unlimited
> > service, sorry to the others...
> > >
> > > I have just received confirmation that my unlimited account
is
> now active
> > but I cannot connect via ISDN even though I am using the same PC
> and ISDN TA
> > that was being used for the local call rate connection . BTW the
> local call
> > rate connection still works.
> > >
> > > I have installed Winroute for the NAT function and was
wondering
> could
> > that be an issue ?
> > >
> > > When I connect to the unlimited service it verifies the
password
> but only
> > sends about 300 bytes of data in each direction before it hangs.
> Using Win
> > 98 IE5.
> > >
> > > Any suggestions gratefully received.
> > >
> > > Nigel
> > >
> > > -----Original Message-----
> > > From: Paul Gordon [SMTP:paul_gordon@h...]
> > > Sent: Tuesday, September 12, 2000 6:17 PM
> > > To: ukha_d@xxxxxxx
> > > Subject: Re: [ukha_d] PCRemote & Homeseer?
> > >
> > >
> > > Tell you what, - why don't YOU come and tell her?....  :-0
> > >
> > > I think I'll employ my "reverse guilt" technique
again...
> > >
> > > Paul G.
> > >
> > >
> > > >
> > > >Are you guys mice or men!?
> > > >
> > > >TELL your wives, don't ask!
> > > >
> > > >:-)
> > > >
> > > >M.
> > > >
> > >
> > >
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> > >
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