Re: 2414 INSTEON CONTROLLER

[nobody@xxxxxxxxxxxx (Dave Houston)]

Try the Insteon forum I cited. They seem to be pretty good at responding to
questions. And Smarthome is excellent when it comes to replacing defective
hardware although I suspect there will be some inevitable finger pointing at
the third party beta software.

foolslogic@xxxxxxxxx wrote:

>Thanks for the sane coment - answers are below:
>
>We have put timers in the program using the  InHomeFre - INSTEON Home
>Control Freeware. We tried the software supplied with the unit but it
>crashed repeatedly, on different machines and with different
>controllers. The timers stopped working after the client was away for a
>time. Upon looking at the timer, they appear to have been lost.
>
>It is a USB unit
>
>
>foolslogic@xxxxxxxxx wrote:
>> I am an electrical contractor and we installed a 2414 controller at a
>> clients house.
>>
>> For reasons that I do not understand we are having many problems and
>> breakdowns.
>>
>> Has anyone else experienced trouble with this controller. When talking
>> to the factory they indicate no other users with my crazy issues
>> (timers falling out of the unit).
>>
>> Help me understand if the error lay with my work or the product.
>>
>> Thanks