Re: I think they've done it again.

["Robert Green" <ROBERT_GREEN1963@xxxxxxxxx>]

"Dave Houston" <nobody@xxxxxxxxxxxx> wrote in message
news:449956b5.42230093@xxxxxxxxxxxxxxxx

<stuff snipped>

> It now looks like they are well on their way to turning a silk purse into
> just another sow's ear.

I just read through the thread and it's pretty amazing.  SmartLabs must know
what the problem is - they stopped asked for samples of modules that exhibit
the problem at the end of May.

It's pretty hard to reconcile the reports, including those that claim that
Insteon even makes hard-wired Lutron dimmers flicker.  When someone says
"The issue I have is that when I hit one Insteon switch, the lights on
another Insteon switch flicker for a brief moment" you have to wonder
whether it's one or two faulty switches or whether all of them are bad.  It
won't bode well for Insteon if they have to keep replacing equipment
wholesale.  I wonder how much of a recall they can absorb without
endangering their corporate viability?

And finally: "the issue does appear to be one when one particular SwitchLinc
unit sends out a dim command. The light it control dims correctly, but a
totally different SwitchLinc unit that was not a target of the dim command
flickers" which seems to indicate that the problem is not just with the
defective(?) switches.  It seems to point to a defect that apparently can
propagate through the system as well.  Ouch.

The thread makes it clear that you're not the only one losing confidence in
Insteon.  A number of folks who've sunk a lot of money into Insteon have
indicated their unhappiness.  One poster said that it was no better, in the
long run, than with the X-10 he had in his house to start with.

While SmartLabs is encouraging people to buy the current (and one assumes
uncorrected) switches, another Dave (Walters) added this succinct comment
towards the end of the thread:

"If we buy now, will you come to our homes and re-install the new (working)
replacements in the future?"

--
Bobby G.