Re: INSTEON: Let the recalls begin ...

[Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Marc_F_Hult wrote:
> See recall notice appended below from SmartLabs for appliance modules that
> get stuck ON and overheat. They provide for cross shipment of the
> replacements. I have several that qualify for the replacement but have not
> shown any signs of failure that I will exchange.
>
> On the one hand, it is good that Smarthome / SmartLabs have an appropriate
> replacement policy. On the other hand, this is yet another failure that is
> costly in time and confidence to INSTEON users.
>
> .... Marc
> Marc_F_Hult
> www.ECOntrol.org


While I share your sentiment that it's a "pain", at least you have a
company that's willing to stand behind the products it sells and is
being pro-active in determining a solution that's both appropriate and
timely.