INSTEON: Let the recalls begin ...

[Marc_F_Hult <MFHult@xxxxxxxxxxxxxxxxxxxxx>]

See recall notice appended below from SmartLabs for appliance modules that
get stuck ON and overheat. They provide for cross shipment of the
replacements. I have several that qualify for the replacement but have not
shown any signs of failure that I will exchange.

On the one hand, it is good that Smarthome / SmartLabs have an appropriate
replacement policy. On the other hand, this is yet another failure that is
costly in time and confidence to INSTEON users.

.... Marc
Marc_F_Hult
www.ECOntrol.org



SmartLabs Design is announcing a voluntary recall and replacement program
on the ApplianceLinc V2 and ICON Appliance On/Off Module (product numbers
2456S3, 2856S3B, 2856S3).

Customers affected by this program are eligible to receive a replacement
product (ApplianceLinc V2 or ICON Appliance On/Off Module) at no cost.

SmartLabs Design has identified a potential defect in the product, which
may cause the product to overheat. If this occurs a small portion of the
plastic case may melt. There has been no report of injury or damage.

The defect is characterized by the controlled load remaining in the "ON"
position and not turning to the "OFF" position. Reports of this occurrence
have been where the controlled device is one that creates an instant on
load such as some fluorescent lights and small fans.

If you are in possession of product displaying this defect or would like a
replacement product, please discontinue use and visit the link below for
instructions on obtaining a replacement. SmartLabs Design is committed to
providing only the highest quality products to our customers. We regret
any inconvenience this matter may cause and appreciate your continued
support.

Please visit http://www.smartlabsinc.com/replacement/appliance.html for
instructions on obtaining a replacement.

SmartLabs Design