Re: Trouble-shooting "message waiting" light

["Robert Green" <ROBERT_GREEN1963@xxxxxxxxx>]

I've seen a similar problem when a device not designed for two line service
(in my case an answering machine) was plugged into a two-line jack.   Did
you check the behavior of the phones when nothing else was plugged into the
phone company's network interface.  Ideally you have you internal phone
wiring connected so that you can disconnect all internal wiring and check
the service coming into the building.

--
Bobby G.


"Pito" <pitosalas@xxxxxxxxx> wrote in message
news:1135264962.098023.297950@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> I was out of town for two days. Thanks everyone for the responses. Here
> are my answers to each of your questions:
>
> BruceR: The phone is a Uniden Power Max 5.8 MHz - 2line
>
> BradHouser: I am using a single 8 lead wire for both connection, only
> four leads in use. So I am using a single jack on the phone that
> handles boith lines. (You asked that question, but the rest of your
> post implies that you already understand that.)
>
> When you refer to line 1,2,3,4 in your diagnostic steps, what color
> combinations are you talking about?
>
> Here's what I've got:
>
> Patch panel: Blue, Blue/White, Orange, Orange/White
>
> Cable: Blue, Blue/White, Orange, Orange/White and unused: Green,
> Green/White, Brown, Brown/White
>
> Colors inside Jack near phone -> connected to cable color:
>
> Yellow -> Orange
> Black -> Orange/White
> Green -> Blue
> Red -> Blue/White
>
> Thanks for your help. Clearly you guys understand this better than I
> do, so I hope that you can point me in the right direction because this
> is driving me nuts :) Feel free to email me directly too but I will
> monitor this thread!
>
> - Pito
>