Re: HomeSeer vs. HAL 2000

["Robert L. Bass" <robertlbass@xxxxxxxxxxx>]

Elk is also one of a very few manufacturers that will actually allow end
users to speak to an engineer.  They don't encourage this as it can get out
of hand, but they have never IME turned anyone away without assistance.
Would that the other alarm manufacturers were even half as helpful to end
users as ELK Products.

BTW, I'm not exactly unbiased in this regard since I sell Elk products in my
online store.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
2291 Pine View Circle
Sarasota · Florida · 34231
877-722-8900 Sales & Tech Support
http://www.bassburglaralarms.com
=============================>

> I'll give some kudos to Elk as well. Most companies, if we contact them to
> get some loaner equipment in order to write drivers for it, will at best
> say no and often not even answer. Elk had no problem with sending us an
> M1, which I have now physically gotten put together and will be starting
> on the driver for soon. To be fair, Omni did the same.
>
> -------------------------------------
> Dean Roddey
> Chairman/CTO, Charmed Quark Systems
> www.charmedquark.com
>
> "Brian" <brian@xxxxxxxxxxxxx> wrote in message
> news:LZs7e.1050$JJ2.282@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> Yes Dean you are always on the boards ready to help. I've even been
>> playing with your new version, that supports Zwave.
>>
>> This is why your program is going to take off. And this is where many
>> other programs have failed.
>>
>> Have to mention another great company also.
>> Elk has to be one of the greatest companys I work with. I wish more were
>> like them.
>>
>> --
>>
>> ---------------------------------------
>> Brian A. Dye
>> brian@xxxxxxxxxxxxx
>> http://tech-home.com
>> ---------------------------------------
>>
>>
>> "Dean Roddey" <droddey@xxxxxxxxxxxxxxxx> wrote in message
>> news:A%l7e.1965$t85.1373@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>> Just for clarification, the issue with support with was Homeseer, not
>>> with us, right? We might not be very good with the ladies, but we do
>>> have good support. :-)
>>>
>>> -------------------------------------
>>> Dean Roddey
>>> Chairman/CTO, Charmed Quark Systems
>>> www.charmedquark.com
>>>
>>> "Brian" <brian@xxxxxxxxxxxxx> wrote in message
>>> news:S%97e.2025$VA3.82@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>> I think Homeseer is the better deal and better software. Homeseer 2.0
>>>> is due out at any time upgrade is 39.95. This is still 70.00 cheaper
>>>> then Hal.
>>>>
>>>> Yes I do use Homeseer but I've been playing around with Charmed Quark
>>>> also. Check this software out too.
>>>>
>>>> Support could be better but I've found other users very helpful.
>>>>
>>>> But each have a trial period. Download them and see which one you like
>>>> the best.
>>>>
>>>
>>>
>>
>>
>
>