Re: Actually On Topic Question

[mleuck <m.leuck@xxxxxxxxx>]

On Friday, March 10, 2023 at 7:32:08=E2=80=AFPM UTC-6, ABLE1 wrote:
> Hello Guys!!!=20
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> Hope everyone is doing well. As for me, I am still beating the bushes.=20
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> I have a customer that has a Vista 20p with a Tuxedo Touch Screen that=20
> as been working just fine since I installed it 11 years ago and it is=20
> now constantly rebooting. I have not been on site as of yet but, the=20
> customer has done some troubleshooting and said that the voltage=20
> is holding steady at 13.2vdc while the touch screen reboots.=20
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> I briefly talked to Tech Support and asked if this was a known issue.=20
> I was told that it was not, but should check for a loose connection=20
> and check the voltage.=20
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> Again, I have not been on site, but will be next week. I thought I=20
> would reach out here to see if there should be other things that=20
> should be looked at before declaring the Touch Screen was scrap.=20
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> The docs say that the unit draws 270ma.=20
> Presently I am not sure what power source it is connected.=20
> I am thinking it would be the Aux + & -=20
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> I would think if the Aux Power was the issue the voltage would not=20
> be holding steady at 13.2vdc.=20
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> Anyone have any thoughts as to a solution or knowledge on this issue??=20
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> Thanks,=20
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> Les

Assuming nothing is defective with the panel or touchscreen that is a class=
ic example of not enough power,  I would add a power supply.