Re: A real Brain Twister

[ABLE1 <somewhere@xxxxxxxxxxx>]

On 6/8/2021 11:58 PM, Jim Davis wrote:
> On Monday, June 7, 2021 at 9:06:39 PM UTC-4, ABLE1 wrote:
>> Hey Guys!!
>>
>> I have been having a real challenge lately with a house with
>> a Interlogix NX8V2. This is really one for the books but rather
>> than type a not so small NOVEL I will focus on just one small part.
>>
>> I have two TX-E611 Flood/Freeze Sensor as it called. The two have
>> been working fine for two years. Then a couple of weeks ago one
>> was reported as "Lost Transmitter". Now that usually means that the
>> panel did not receive a transmitter check in on schedule. Thinking
>> is was maybe a low battery and talking to the customer it was agreed
>> that he would get the batteries and replace.
>>
>> Since they were both the same age I suggested that he replace them
>> both just because. The battery is a CR2450 coin battery. Don't know the
>> actual voltage of the original batteries but presently one is at
>> 3.192vdc. I haven't opened the other as of yet. When the units are
>> placed on a wet towel they will signal in as Restored and then signal
>> Water Alert.
>>
>> To determine if the problem was with the customers receiver I removed
>> the units from the house and learned them into my system. After
>> learning in I tested both units and the both triggered a water alert
>> as they should.
>>
>> Then I just waited. BTW learn in was Saturday morning at about 10am
>> All has been fine until today at 9:48am when both units reported
>> Tx Lost. If the test time is 24 hours then on the second 24 hour
>> cycle it failed to signal.
>>
>> My first question is does anyone know what the test cycle is on
>> Interlogix Transmitters or Receivers?? I thought it was more like
>> 4 to 6 hours but never really knew for sure. Basically if all worked
>> then why worry about it. Well now, it would be nice to know.
>>
>> My other question would be what would cause a transmitter to stop a test
>> signal cycle?? I can understand maybe one going bad somehow but two??
>>
>> The other part of this post is to ask if anyone knows any Forum or group
>> that might have better knowledge of the Interlogix product line??
>> I would call Tech Support and stump them if they were still on the job.
>> They were up until August of 2020 but that is now history.
>>
>> Thanks for any insight guys.
>>
>> Les
> Hi Les,
> I won't be much help since I know next to nothing about Interlogix . . . how ever, in the Napco Quickloader program there's a section that allows you to adjust the check-in time of the transmitters. Most people just overlook this part of the program because you have to scroll down on a page and it's not very apparent that you can do so. If you don't know it's there it can be missed. Could there be something like that in the Interlogix program?
>
> Also, have you tried clearing the program from the panel and re-downloading it? Sometimes just a little glitch in power or whatever, can change something in the program. Just had that happen on an old Napco panel a few weeks ago.
>

Hi Jim,

Yes that might be nice.  As for the programming options that might
relate there is a "Supervise" ON or OFF.  I could turn it off but
that might be a disadvantage.  Since my typing I have opened one
as I said and closed it up and tested.  At this point neither
has chimed in being "Lost".  Of course that will change once I
click on the send for this posting. :-)

Les