Re: Starlink

[Bob La Londe <none@none.com99>]

On 8/25/2021 6:58 PM, Jim Davis wrote:
> On Tuesday, August 24, 2021 at 4:11:20 PM UTC-4, Bob La Londe wrote:
>> Dear NAPCO StarLink Dealer,
>>
>> The NAPCO StarLink NOC is currently experiencing an intermittent issue
>> related to outbound Verizon phone lines. This Verizon issue may delay
>> the transmission of trouble, supervisory and in some cases alarm signals.
>>
>> Verizon has been notified and is currently addressing the issue.
>>
>> We are sorry for any inconvenience this may have caused.
>>
>> NAPCO StarLink Admin
>>
>> --- I'm still on somebody's mailing list ---
>>
>> --
>> This email has been checked for viruses by AVG.
>> https://www.avg.com
>
> Yeah, Bob,
> I got that one to.
>
> Here's the gist of the reply I sent to them
> =========================================
> To whomever may be concerned.
>
> I presume that this notice I received refers to your outgoing lines for calls being sent to central stations by your servers.
>
> But - - - - I would also presume that you have more than one and as a matter of fact I would presume you had more than a few other carriers running in parallel with your Verizon outgoing phone lines. RIGHT ??????   Like ATT, CenturyLink, Cox, Frontier, Spectrum, Xfinity?
> If so, why should there be any "delay in the transmission of trouble, supervisory and in some cases alarm signals" ? Why also, only "in     some cases      alarm signals? If trouble or supervisory signals can't get through, what would allow an alarm signal to get through?
>
> After all, YOU are the weak link with the least liability in the chain of service providers involved with this alarm transmission service. However in spite of that I would expect that you would have more than double the backup telephone service for any possible lapse by others in the outgoing telephone line chain - - - - just because the rest of us out here are depending upon you to provide us with a reliable service with all proper precautions being taken. AND BECAUSE WE BUY YOUR PRODUCTS !
>                            RIGHT ??? ?
>
>
> Jim Davis
> @#$% Alarm Co
>


I interpreted it as local wireless service issues as Verizon dominates
some markets and overloads their data network in some local areas.  The
reason I guess that is I get almost daily notices from Verizon on my
phone that there are bandwidth restrictions and data usage limitations
even though we never exceed our "unlimited" data plan or hit a threshold
that should induce throttling.  Well, when traveling we might, but its
never been an issue.

I don't know if its still true, but when I was still doing this Verizon
used a totally different transmission format than the other cellular
carriers.  (Not counting resellers)  This meant Verizon site radios
couldn't switch to another carrier if the Verizon network was bogged
down.  I don't recall that any of the radios would auto switch carriers
anyway.  Fire radios had to hit two towers or they would show a trouble,
but they didn't use two carriers.  Has that changed?