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Re: GEM-RP1CAe2 Keypad: Compat# Error



"ABLE1" <someone@xxxxxxxxxxx> wrote in message
news:6PdKx.136901$EX5.18047@xxxxxxxxxxx
> On 9/15/2015 10:02 PM, Bob La Londe wrote:
>> "ABLE1" <someone@xxxxxxxxxxx> wrote in message
>> news:5HPDx.64057$by3.16363@xxxxxxxxxxx
>>> Well Ok then.  I will now add to my resume'.
>>>
>>> ABLE1 = OVER THE TOP EXPERT GEMINI TECHNICIAN.
>>>
>>> Yea, that will help with the bottom line.
>>
>> Good job Les.  Sorry, I crashed my play computer a couple weeks ago and
>> have
>> been off Usenet until a few minutes ago.  A trick I learned a long time
>> ago
>> for quick and dirty KP swaps and preconfiguration is to connect power to
>> a
>> battery and configure the keypad before installing.  Its also a good way
>> to
>> make sure panel operation isn't knocking things out of whack.  Disconnect
>> from panel, powerup, configure.
>>
>>
>>
>
> Bob,
>
> Welcome back or something. Didn't know you were in a black hole. :-)
>
> Never thought about the keypad trick. Don't do much programming from the
> keypad. Almost always use laptop. Only do keypad stuff to take a zone out
> or check history on site.
>
> Maybe someday when the thought pops in my head and I am setting up a NX
> system I will see if it works. My only question is how do you get into
> programming the keypad when the Installer Code is in the panel and not the
> keypad?? If the keypad is not connected to the panel how do you do that??
>
> Maybe I will at least try it on Monday?? I have to swap out 7 devices on a
> NX8e. Very way out there on another planet issue.
>
> Something (possible 7 devices on Data Buss) is locking up the processor.
> Customer goes in, no response from keypad for delay, no response from
> keypad presses. Only thing that will clear it are a power cycle. Then all
> is normal, like it never happened. Nothing in history. Everything works
> just great.
>
> Has happened just three times in the past 2 months. System has been
> installed for over two years. First two times were a week apart, then good
> for over a month. No, power surge or spike that can be reported. Good for
> weeks and then nothing. It would take me years of troubleshooting to
> separate and isolate the problem device so a full swap of all 7 devices
> will make the problem hopefully go away. Hoping my Monday (scary thoughts
> just happened) will go well.

RP1CAe2 keypad configuration is held in the keypad and uses the keypad
config code.  It does not use the master code or the dealer code.  Keypad
address, zone expander address, some keypad sounds, compatibility number.
Had a cusotmer screw themselves all up a few years ago because they had a
flaky keypad and didn't want to pay for a service call.  They swapped
keypads and zones were whack.  LOL.  Had constant issues until they finally
sprung for a service call and a new keypad.

I was a total Richard Cranium about it too.







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