Re: Ademco Vista twice user code

[Jim <alarminex@xxxxxxx>]

On Sunday, September 1, 2013 10:00:11 AM UTC-4, spyros wrote:
> =CE=A4=CE=B7 =CE=9A=CF=85=CF=81=CE=B9=CE=B1=CE=BA=CE=AE, 1 =CE=A3=CE=B5=
=CF=80=CF=84=CE=B5=CE=BC=CE=B2=CF=81=CE=AF=CE=BF=CF=85 2013 4:28:19 =CF=80.=
=CE=BC. UTC+3, =CE=BF =CF=87=CF=81=CE=AE=CF=83=CF=84=CE=B7=CF=82 Bob La Lon=
de =CE=AD=CE=B3=CF=81=CE=B1=CF=88=CE=B5: > "Bob La Londe" <none@xxxxxxxxxx>=
 wrote in message > > news:pIwUt.215831$Hb3.68443@xxxxxxxxxxx > > > Maybe t=
here is a silent zone that is faulted and you have to code twice to > > > f=
orce arm? > > > > > > Just a wild guess. > > > > > > > P.S. Atleast they ar=
e checking that they are arming it. I had a customer's > > house sitter fai=
l to arm their alarm all summer long. He would make sure > > everything was=
 clear, open the door, punch in the code, and when he heard > > the "reject=
ion tones" he would run out and close the door. LOL. > > > > > > > > > > > =
> > > > > > > > > > "spyros" <sp.kintzonides@xxxxxxxxxxx> wrote in message =
> > > news:96cab15d-3060-48f0-bc7b-d99dc0338916@xxxxxxxxxxxxxxxxxxx > > >> =
Anyone knows why at an Ademco Vista 12D needs the user (every user) to > > =
>> put the user code twice in order to arm? i.e. code 2 (one beep) + again =
> > >> code 2 in order to arm away. The same for stay arm etc... That happe=
ns > > >> suddenly in one of my clients and via compass didn't mention anyt=
hing > > >> strange... Any suggestions? > > >> Thank in advance! Spyros The=
ssaloniki - Greece > > >> :-) you are right! it's a common fault with an op=
en zone someone to believe that the system is armed! Anyway i check it form=
 compass and i've no hidden zones. The "problem" started suddenly... Any po=
ssible to be a tel line fault? (but there is no a present fault, but they u=
sed to have phone line problems in the near past...)

I don't know how the Vista panels work but I know on some panels after an a=
larm or trouble you have to enter your code to clear the keypad. Then to ar=
m it you have to enter your code again. Make sure the customer is checking =
the kepad before they arm it to make sure there isn't a trouble or alarm co=
ndition.