Re: ADI - Policy of Bad Behavior

[NickMark <nmarkowitz@xxxxxxxxx>]

On Wednesday, June 26, 2013 1:13:12 PM UTC-4, Bob La Londe wrote:
> I just received a call from somebody with ADI corporate, and we had a bit of
>
> a verbal scuffle.  When I told them what they said they said that was not
>
> what they said, and then informed me that they were recording all the calls,
>
> and they would play it back to me.
>
>
>
> ..
>
>
>
> ...
>
>
>
> ....
>
>
>
> .....
>
>
>
> Did that sink in yet?  It took me a minute too.  They are recording
>
> telephone conversations without notifying you in advance or playing a
>
> recording notification tone.  I'm pretty sure that is illegal.  Ok, more
>
> than pretty sure.  Either the person on the other end is in the habit of
>
> lying to customers routinely, or ADI has a corporate policy of illegal
>
> behavior.
>
>
>
>
>
> --
>
> Bob La Londe
>
>
>
> The Security Consultant
>
> PO Box 5720
>
> Yuma, Az 85366
>
>
>
> (928) 782-9765 ofc
>
> (928) 782-7873 fax
>
>
>
> alarm_wizard@xxxxxxxxxxx
>
>         ^ underscore
>
>
>
> Residential & Commercial
>
> Licensed and Serving Yuma Since 1994
>
> ROC 103044 & ROC 103047

I have refused to give automatic record permission when calling places with the prerecorded message they are recording for training  and told them to turn it off or I would see they are prosecuted . They have to do it if doing business in pa.