Re: ADI - Policy of Bad Behavior

[NickMark <nmarkowitz@xxxxxxxxx>]

On Wednesday, June 26, 2013 1:13:12 PM UTC-4, Bob La Londe wrote:
> I just received a call from somebody with ADI corporate, and we had a bit of
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> a verbal scuffle.  When I told them what they said they said that was not
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> what they said, and then informed me that they were recording all the calls,
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> and they would play it back to me.
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> ...
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> Did that sink in yet?  It took me a minute too.  They are recording
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> telephone conversations without notifying you in advance or playing a
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> recording notification tone.  I'm pretty sure that is illegal.  Ok, more
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> than pretty sure.  Either the person on the other end is in the habit of
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> lying to customers routinely, or ADI has a corporate policy of illegal
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> behavior.
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> --
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> Bob La Londe
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>
>
> The Security Consultant
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> PO Box 5720
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> Yuma, Az 85366
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>
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> (928) 782-9765 ofc
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> (928) 782-7873 fax
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>
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> alarm_wizard@xxxxxxxxxxx
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>         ^ underscore
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>
>
> Residential & Commercial
>
> Licensed and Serving Yuma Since 1994
>
> ROC 103044 & ROC 103047

Must have 2 party consent in Pa. so it is illegal to do it in Pa regardless of federal law. and companys have had criminal charges lodged against them