Re: All these media companies getting into home security businesses.

[Jim <alarminex@xxxxxxx>]

On Wednesday, July 10, 2013 1:43:44 PM UTC-4, Ant wrote:
> Hello. Example with DirectTV: http://www.dslreports.com/shownews/124915 I=
 don't know anyone with these ISPs' alarm systems. Do you guys? Almost Ever=
yone I know uses ADT. An old couples with a local one(?). Are these really =
popular with ISPs and media companies? Thank you in advance. :) -- Quote of=
 the Week: "None preaches better than the ant, and she says nothing." --Ben=
 Franklin /\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Sit=
e) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / P=
lease nuke ANT if replying by e-mail. If crediting, ( ) then please kindly =
use Ant nickname and AQFL URL/link.

Everybody wants a piece of the recurring revenue pie. Typically, through th=
e years the problem the larger companies have with it is that they can't pr=
ovide the one on one service that is expected by the consumer. As long as t=
he system works, everything is "OK". As soon as the consumers try to make f=
ull use of the system and something doesn't work, the "next up" service tec=
h (excuse me, I mean person who happens to be riding around in a service tr=
uck and doesn't have a vested interest in retaining the customer) appears a=
t the site. Or .... the alarm system is so dumbed down that it takes two or=
 three minutes for the system to report to central or doesn't report at all=
 and then another 3 to 5 minutes before the central calls for a code word. =
Or they don't call at all because they got a disarm signal.=20
As always, it boils down to ..... you don't get something for nothing and p=
ersonalized service.