Re: Unlocking a Honeywell Vista-21IP

[The Daring Dufas <the-daring-dufas@xxxxxxxxxxxxxxxxx>]

On 12/8/2013 7:56 AM, paul@xxxxxxxxxxxxxxxxx wrote:
> I have a unique situation where I believe a former business friend of
> mine has been calling up alarm panels and locking them out.
>
> To make it short, we were going to do some business together where
> each of us were to bring some things "to the table" so to speak, but
> in the end he failed to hold up his end of the bargain and left me
> paying over $10,000 in material debt that he ran up at one of my
> vendors.
>
> Now with out getting into some big discussion about the precautions I
> should have taken, and that I obviously didn't, I have reason to
> believe he has been calling up alarm panels of mine and locking them
> out. I mean you cannot enter programming with either my installers
> code or the * and # keys, Compass is not also working because I think
> he also may have changes the CSID.
>
> The reason for my suspicion of this one person is because the issue
> has only affected alarms that I put online during the time we were
> working together. I had other alarm accounts that seem to not be
> affected by the problem. We never had a partnership, no papers were
> signed or written for that matter, and I got left holding the bag.
> The alarms are still working to arm and disarm and the Central
> Station is still getting signals under my own account numbers. It
> appears this was more done to be a jerk.
>
> I know that you use to be able to get in a back door on a DSC panel
> by shorting the eeprom, but am not aware of anything like that for
> the Honeywell (Ademco) line.
>
> I have ordered Panel unlocker to see if I can get into the
> Vista-20P's that I have, but I don't see where this device will work
> on a Vista-21IP. Any help would be appreciated.
>
> P.S. I contacted Honeywell Tech Support and they tell me they can do
> it, but I have to supply them with the CSID. The problem with that is
> if I knew the CSID I would be able to get into the system myself.
> Seems like whomever the culprit is knew what they were doing.
>
> Frustrated Dealer
>

I wonder if some of the anti-computer hacking and wire fraud laws would
apply? It wouldn't hurt to call the FBI and ask. ^_^

TDD