Re: Unlocking a Honeywell Vista-21IP

[NickMark <nmarkowitz@xxxxxxxxx>]

On Sunday, December 8, 2013 9:31:41 AM UTC-5, The Daring Dufas wrote:
> On 12/8/2013 7:56 AM, paul@xxxxxxxxxxxxxxxxx wrote:
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> > I have a unique situation where I believe a former business friend of
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> > mine has been calling up alarm panels and locking them out.
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> >
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> > To make it short, we were going to do some business together where
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> > each of us were to bring some things "to the table" so to speak, but
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> > in the end he failed to hold up his end of the bargain and left me
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> > paying over $10,000 in material debt that he ran up at one of my
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> > vendors.
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> >
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> > Now with out getting into some big discussion about the precautions I
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> > should have taken, and that I obviously didn't, I have reason to
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> > believe he has been calling up alarm panels of mine and locking them
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> > out. I mean you cannot enter programming with either my installers
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> > code or the * and # keys, Compass is not also working because I think
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> > he also may have changes the CSID.
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> >
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> > The reason for my suspicion of this one person is because the issue
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> > has only affected alarms that I put online during the time we were
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> > working together. I had other alarm accounts that seem to not be
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> > affected by the problem. We never had a partnership, no papers were
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> > signed or written for that matter, and I got left holding the bag.
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> > The alarms are still working to arm and disarm and the Central
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> > Station is still getting signals under my own account numbers. It
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> > appears this was more done to be a jerk.
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> >
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> > I know that you use to be able to get in a back door on a DSC panel
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> > by shorting the eeprom, but am not aware of anything like that for
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> > the Honeywell (Ademco) line.
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> >
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> > I have ordered Panel unlocker to see if I can get into the
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> > Vista-20P's that I have, but I don't see where this device will work
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> > on a Vista-21IP. Any help would be appreciated.
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> >
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> > P.S. I contacted Honeywell Tech Support and they tell me they can do
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> > it, but I have to supply them with the CSID. The problem with that is
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> > if I knew the CSID I would be able to get into the system myself.
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> > Seems like whomever the culprit is knew what they were doing.
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> >
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> > Frustrated Dealer
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> >
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> I wonder if some of the anti-computer hacking and wire fraud laws would=
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> apply? It wouldn't hurt to call the FBI and ask. ^_^
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> TDD

Some versions of the Vista 20P  panels automatically keep you from getting =
back into programming from keypad with out first powering down panel and th=
en hitting *# at same time to get back in  . if you power down panel then h=
it *# and it does not let you get in then it has been locked out only way t=
o avoid this is to get in and change the csid on your accounts with compass=
 before some one else does . the panel unlocker should work all the 21IP do=
es is add alarmnet service otherwise its a vista 20p