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Re: Need help troubleshooting my DSL3060...



On Sunday, April 7, 2013 7:38:02 PM UTC-7, jjmcook wrote:
> I've got a DSC-GS3060 v3.23 installed in February 2012. After a recent storm
>
> and a couple of power outages my alarm panel is reporting a failure to
>
> communicate (FC). The four lights flash from (red on, yellow off, green off,
>
> green off) to (red off, yellow on , green on, green on) and back again to the
>
> first state and so forth in a continuous loop. I've disconnected the internal
>
> battery and removed the panel power and tried to reset the system but to no
>
> result. I've worked with the Alarm monitoring tech support and they want to
>
> send someone out at $95 and hour since the unit is now 2 months out of
>
> warranty. After seeing all of the issue people have had with the 3060 I'm
>
> wondering if it is worth the time to repair or replace or if I should choose
>
> another model?
>
>
>
> Any help or guidance would be greatly appreciated.
>
>
>
> Josh
>

I thought I saw somewhere that this pattern of lights may be a dead battery... not just low, but dead.  If a new battery doesn't solve it, the communicator may just need to be replaced entirely.

DSC's tech support people are actually quite good.  1-888-646-6817.

I'm hoping this issue has been resolved for the new 3G3070 communicators.

- Chris


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