Re: Trying to wrap my head around it

[mleuck <m.leuck@xxxxxxxxx>]

On Oct 20, 6:17=A0am, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
> JoeRaisin wrote:
> > Had a service call that has me scratching my head.
>
> > Monday the customer kept getting calls from the monitoring center sayin=
g
> > they were getting a fire trouble on zone 5.
>
> > Panel is a Safewatch 3000. Zone 5 is an entry/exit point programmed
> > correctly. There are no fire devices on the system and no unused zones
> > are programmed as fire though they are programmed and resistored out at
> > the panel.
>
> > The customer is using phone service through their cable company and
> > their data guy was on site during the time they were getting these call=
s.
>
> > I had heard some time ago about ADT monitoring centers seeing telco lin=
e
> > faults as a fire trouble (why, I don't know) so that could explain the
> > fire trouble, but they insist it was coming in on zone 5.
>
> > The zone 5 part is what bothers me. I don't like not understanding
> > something. If it was a one time signal I could let it go as a an
> > electron forgetting to turn left at Albuquerque - but it happened
> > several times throughout the day (my guess would be every time the data
> > guy fucked with the cable/phone equipment).
>
> > I checked the program and ran the system through its paces and
> > everything is (and 'was' as far as I could tell) programmed and
> > functioning correctly, btw.
>
> ADT has their own variation of CID codes in these panels. It sounds like
> a bug.

Umm no not on that panel