THANK YOU VERY MUCH

[Bob La Londe <none@xxxxxxxxxxxxxxx>]

If you are one of our very many customer who always pays your bill on
time or even before the due date...

THANK YOU VERY MUCH

However if you are one of the growing number who is paying late and
letting your bill go for months we have to let you know:

1.  We are being left no choice but to exercise our right to cancel
service in a much shorter time period than we have done so in the past.

2.  We will be employing more aggressive collection methods possibly
including the use of a collection agency.  Something we have never done
in the past.

Sincerely,
Robert (Bob) La Londe - Owner

****** The Backlash ******

The above notice went out on every single invoice this month.  The
response was pretty good actually.  We have received payment from
several past due accounts that I expected to write off, and a much
larger number of people than normal paid their bill as soon as it arrived.

Of course I got the one angry phone call too.  The one who isn't going
to pay his bill, canceling his service, and by golly he's to darn busy
to send a cancellation notice, if his word on the phone isn't good
enough I can just go stuff it.  How dare I send a personal nasty note
like that to him.

Sigh!