Re: Wadda Ya Do

[nick markowitz <nmarkowitz@xxxxxxxxx>]

On Sep 5, 12:44=A0pm, "Bob La Londe" <nos...@xxxxxxxxx> wrote:
> "G. Morgan" <usenet_ab...@xxxxxxxxx> wrote in message
>
> news:558686dfo52ddjqj2mccdgt31p97tb36vd@xxxxxxxxxx
>
>
>
> > "Bob La Londe" <nos...@xxxxxxxxx> wrote:
>
> >>I get a call from somebody claiming to be a sheriff's deputy wanting me=
 to
> >>tell them over the phone how to disable the alarm at that location beca=
use
> >>the sirens are going and the keypads are dead. =A0Probably is a sheriff=
's
> >>deputy, but I have a policy of not telling random callers how to disabl=
e
> >>alarm systems.
>
> > I would have told him to unplug the battery and snip off one of the A/C
> > leads.
>
> > Hell, they are already 'in' the house... It's not like you're telling t=
hem
> > how
> > to circumvent a live system.
>
> > At least that way you get no more calls, and the cop doesn't go around
> > bad-mouthing your company.
>
> So how do I KNOW it's a cop, and if its not a monitored system the siren
> going off may be the only protection they have regardless of the
> circumstances of how it came to be unmonitored. =A0I really don't think I=
 can
> take that chance. =A0If somebody bad mouths me it may hurt my business, b=
ut if
> I tell a neighborhood hoodlum how to totally disable an alarm so he can l=
oot
> somebody's house I'll probably be out of business.

Had a similar situation where customer was on vacation and away and
some one broke in and system was going batty  and I told officer that
I needed to verify he was who he was I asked for his name and badge
I then told him i would call back after I called 911 and verified he
was on premise which he was.
He totally understood and was very professional about it.
as any officer should be. he turned off system and I got there and
secured my customers business. till a responsible employee arrived.
and they called glass guys etc.
I definitely agree with you not unless I know who is on a premise
would I give that kind of information.
Too many lawsuit ass holes out there.