Wadda Ya Do

["Bob La Londe" <nospam@xxxxxxxxx>]

History:
A couple years ago:
The home owner decides to cancel service by not paying their bill.  Multiple
notices including notice that they have to send a written notice if they
want to discontinue service.  They are cancelled for nonpayment.  They
customer owns the actual system.

A couple months ago:
A renter calls wanting to know if I can setup or disable the alarm for them.
I believe they were getting trouble displays at the keypad.  I explained
that they will either have to pay for a service call or they will need to go
on service with us.  They decided to do nothing.

This morning:
The renter calls to make sure my number is a working number so they can
forward it to the property owner (the non paying previous occupant) in order
to arrange service.

A few minutes ago:
I get a call from somebody claiming to be a sheriff's deputy wanting me to
tell them over the phone how to disable the alarm at that location because
the sirens are going and the keypads are dead.  Probably is a sheriff's
deputy, but I have a policy of not telling random callers how to disable
alarm systems.

I feel for them, but I have a firm policy, of never performing service for
somebody with a past due balance, and never working for free.  It is not "my
alarm" system.  I have no obligation, and I have work to do for paying
customers.  I could do perform service for the current occupant, but they
are unwilling to pay for service.

All parties have had plenty of time to take whatever measures they need to.
I'm going to work.