Re: Napco GEM3200 Reporting problem

["Robert L Bass" <noreply@xxxxxxxxxxxxxx>]

Give my office a call during the day and we'll work on it.

--

Regards,
Robert L Bass

==============================>
Bass Home Electronics
DIY Alarm and Home Automation Store
http://www.basshome.com
Sales & Service 941-870-2310
Fax 941-870-3252
==============================>



"djteche" <dillonje@xxxxxxxxx> wrote in message
news:5d1d25ca-5209-495d-9970-c1ac94b68afd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Feb 22, 10:26 am, "Robert L Bass"
<nore...@xxxxxxxxxxxxxx> wrote:
> Just set it for Pager and you'll be fine. The panel will
> dial the number and send DTMF tones as though it was
> talking
> to a real pager. After a few seconds the panel will hang
> up.
> There won't be a trouble condition any more.
>
> If you need help with Napco software, give me a call. I
> don't charge for help programming - it's too much fun...
> :^)
>
> --
>
> Regards,
> Robert L Bass
>
> ==============================>
> Bass Home Electronics
> DIY Alarm and Home Automation Storehttp://www.basshome.com
> Sales & Service 941-870-2310
> Fax 941-870-3252
> ==============================>
>
> "djteche" <dillo...@xxxxxxxxx> wrote in message
>
> news:7b4a4dc7-ea06-48e4-9b64-49fd662530ab@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> On Feb 21, 11:21 am, mleuck <m.le...@xxxxxxxxx> wrote:
>
>
>
> > On Feb 20, 11:01 pm, djteche <dillo...@xxxxxxxxx> wrote:
>
> > > On Feb 20, 10:57 pm, mleuck <m.le...@xxxxxxxxx> wrote:
>
> > > > On Feb 20, 10:52 pm, djteche <dillo...@xxxxxxxxx>
> > > > wrote:
>
> > > > > New to the group, DIY'er, I have a GEM3200 that's
> > > > > reporting to my
> > > > > Asterisk PBX just fine, but when it finishes it
> > > > > still throws a Comm
> > > > > Fail E03-00 Trouble. I get full events reported,
> > > > > no
> > > > > problems, but it
> > > > > still throws the trouble...
>
> > > > > Any ideas of what to look for in programming? The
> > > > > same thing happens
> > > > > if I switch to pager format.
>
> > > > What format are you currently using? My guess is
> > > > it's
> > > > expecting an ack
> > > > from a central station receiver that doesn't exist
>
> > > Ah, stupid of me, Napco calls it Point ID but I know
> > > it's Ademco
> > > Contact ID, and the script I'm using gives a handshake
> > > and ACK signal,
> > > like I just armed and disarmed and both signals came
> > > in
> > > at once, so
> > > the panel is catching the ACK signal.
>
> > > When in pager format, would it expect an ACK signal as
> > > well?
>
> > No not with the pager format, does it resend the signal
> > over and over
> > again before going into trouble?
>
> No sir, sends the correct signals, each once, hangs up,
> throws a
> trouble, then momentarily picks up the line and re-hangs
> up.
> Doesn't
> attempt to re-send.

As I said, when set to pager format it does the exact same
thing.
I figure it has to be a setting somewhere because it throws
the
trouble for both.