Re: Downloading Panels Via VoIP

[mleuck <m.leuck@xxxxxxxxx>]

On Apr 16, 11:32=A0am, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
> Ok...since many of you are having these issues, I think I will start
> this thread sharing what I have found out using trial and error.
>
> Vonage: You can download most panels through Vonage. You just have to
> have the customer max out the bandwidth, shut off voice mail if you need
> a high ring count, and remove any dual ring & message forwarding.
> Shutdown all computers until you are done. Once the download is
> completed, the customer can put all settings as they were. Contact ID
> seems to work fine. SIA, or any format that has long strings should be
> avoided.
>
> MagicJack: Napco panels seems to download fine with no issues.
> Everything else is a shot in the dark. It all depends on bandwidth. Make
> sure no other computers are using any bandwidth.
>
> Cable VoIP: Should not be an issue other than having to reverse or
> bypass the line seizure altogether. Echo problems can occur.
>
> FiOS VoIP: The cleanest connection of all. Might have echo issues due to
> long distance data compression.
>
> Unfiltered DSL: Have customer unplug DSL modem. Wait 5-10 minutes, then
> try to download the panel.
>
> Other Notes: Make sure you turn your modem speaker on low or medium so
> you get an idea what's going on at all times.
>
> If you are getting heavy echos on the line, just turn on your
> speakerphone like you would on Napco panels. This seems to work on DSC
> panels well.
>
> Jim Rojas

I wouldn't connect anything to Vonage, have had excellent results with
Verizon FIOS. The more I get into IP or cell the less I care about
POTS anyway.