Re: Sure is quiet in here

["Doug" <not@xxxxxxxx>]

"tourman" <robercampbell@xxxxxxxxx> wrote in message
news:9c90813f-053c-4f70-989d-d6043a627d94@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>On Apr 9, 9:43 am, Frank Olson
>RHC: Yes, I guess if you are part of a large company with loads of
>resources, it's the proper place to be to serve these kinds of
>clients. But not for a small two man company like mine. I have been
>working hard over the last couple of years to get rid of about 10
>large commercial clients that I made the mistake of taking on, that
>are all a major service hassle. At the same time when I have to deal
>with a bunch of small residential service calls, it never fails, they
>call with some stupid request for either information they should have
>on hand, or for some major changes that eat up my labour resources.
>And it seems, no matter what I charge them (still being fair of
>course), they never learn how to change codes, keep track of users for
>their reports, or respond properly to alarms caused by untrained, new
>employees.
>
>That's not a "challenge", that's a "hassle".....

Just send them a 30 or 60 day notice of cancellation, recommend another
company to them that you feel comfortable with and be done with it.

Doug