Re: Pro 1....oh brother !

[mleuck <m.leuck@xxxxxxxxx>]

On Oct 24, 8:15=A0pm, Jim <alarmi...@xxxxxxx> wrote:
> On Oct 23, 11:10 am, Crash <robos...@xxxxxxxxx> wrote:
>
>
>
> > On Oct 21, 10:18 pm, mleuck <m.le...@xxxxxxxxx> wrote:
>
> > > On Oct 21, 5:55 pm, Crash <robos...@xxxxxxxxx> wrote:
>
> > > > We took over a Pro 1 account the other day. I told the client to ma=
ke
> > > > sure to cancel monitoring in writing first...no problem he did and
> > > > they let him go.
>
> > > > System was programmed for Daily Test Signal, but NO digit was
> > > > programmed to be sent...interesting.
> > > > So we reprogram and go to send signals...nothing...hmmm...no dial t=
one
> > > > at panel. Ok....lets find out whats going on here....we go outside =
and
> > > > there are two SNI's one has dialtone the other doesn't. Interesting=
.
>
> > > > So I ask the client when the phone company put up the "new"
> > > > SNI....lets see that was just before my husband died 4 YEARS ago.
> > > > WHAT? Yeah thats right client had been paying for monitoring for ov=
er
> > > > 4 YEARS and received nothing in return. She kinda thought is was we=
ird
> > > > last year when the smoke detectors went off (she was vacuuming out =
the
> > > > fireplace...another no-no) and she had to call THEM. I guess they h=
ave
> > > > a weird way of monitoring clients...if you have an alarm you call
> > > > them, then they dispatch...and lets not say anything about not gett=
ing
> > > > a signal...or lets not even send a tech out to check why!
>
> > > > So we re-routed the panel line to the "new" SNI and all works.
>
> > > > THEN...today I'm double checking programming (its an old monster
> > > > 4140XMPT2) with Compass and now I know why that rear master bedroom
> > > > door wasn't Chiming!...Yep it was programmed as a INTERIOR DELAY
> > > > zone...what????? Are you kidding me a door directly into the old
> > > > lady's bedroom from the back yard is an interior delay zone!....hol=
y
> > > > shit.
>
> > > > Unreal.
>
> > > If it's old enough (and that panel is) it could have been a company
> > > purchased by P1 ages ago, that model wasn't one they normally
> > > installed back in the day
>
> > It was originally installed by Multimedia, then taken-over by Pro 1.
> > It's an overly-extensive install so they probably didn't really check
> > everything. There was pretty good documentation in the panel. What was
> > really dumb was the panels were in a closet about 12' from a scuttle
> > hole....all the zones were made up up in the attic and brought down
> > via multiconductor to the panels. Totally dumb, why not bring all
> > those wires down to where you can work on them in air conditioned
> > space (where the masking tape labels don't fall off)...masking
> > tape?...idiots.-
>
> Doncha just love that? =A0You go into some of these old panels and you
> don't dare touch the wires for fear that the masking tape lables will
> disintegrate to mear flakes and you'll have to buzz out the entire
> job.
>
> The soulution? You take each wire, one by one, VERY very
> carefully ....... read the lable ( if =A0you can) write the description
> on a NEW piece of masking tape and there ya go. Good for another few
> years or so.
>
> GAWD! ...... You'd think they'd come back more often to change the
> tape =A0.....Right? ..... SIGH!
>
> Me? =A0I don't have none of that. .... Ya gotta use something that lasts
> a long long time.
> It takes up alot of space and it's hard to get off the roll,
> but ....... I use duct tape.

Not a very elegant solution