Re: Securitron Unlatch

[nick markowitz <nmarkowitz@xxxxxxxxx>]

On Mar 23, 9:45=A0pm, Jim <alarmi...@xxxxxxx> wrote:
> On Mar 23, 5:38 pm, "Bob La Londe" <nos...@xxxxxxxxx> wrote:
>
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> > "Bob La Londe" <nos...@xxxxxxxxx> wrote in messagenews:gq8var$n5e$1@aio=
e.org...
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> > >I purchased a bunch of them on sale a couple years ago from ADI.
>
> > > A few of them worked, and when they worked they were awesome.
> > > Unfortunately I have had several of them fail too. Two out of the box=
 the
> > > dogs that press in the bolts just fell out. Another jammed up in serv=
ice
> > > after about a month, and today I tried to use one to find both dogs f=
rozen
> > > in the unlatch position brand new oput of the box. Pretty sad.
>
> > > (Now I know why they were on sale.)
>
> > > I can not see me buying any more of them. The hour and a half I waite=
d
> > > for a call back from their tech support people didn't help my attitud=
e
> > > either.
>
> > That's an hour and a half I waited before I called them again, and fina=
lly
> > left the job site since obviously I was going to get no call back.
>
> I don't wait for callbacks.
>
> If they say they will call me back, first I just keep calling back for
> about 5 minutes or so. Sometimes it's just a temporary backup of
> calls. But even so, they mostly never get back to you or will call you
> the next day or something. =A0If that doesn't work, I call back on the
> main number and ask the operator to put me on hold on one of the techs
> lines. That I was talking to a tech an got cut off. That I've got to
> get back to the tech I was talking to so I don't have to go through
> the whole story again. etc etc etc. =A0If she can't/wont, I call back
> and ask for administrative office, like accounting or accounts
> receiveables and make like I got put through to the wrong department
> and ask either for a technicians extention number or ask if they will
> put me on hold on that extension. Once you have an extension number
> you can call back continuously until you slip in between the calls.
> Short of that, I'll call and ask for marketing and complain like crazy
> about how long I've been waiting and how I got disconnected and how
> poorly it reflects on their product blah blah blah.
>
> Or another thing I've done is find out how many numbers there are in
> their extention numbers and just keep calling back puching in numbers
> at random. You'd be surprised at who you can wind up talking to who
> will get =A0you right through to someone.
>
> I figure if they expect me to wait for them to never get back to me,
> at least I can spend some productive time and more than likely get
> through.
>
> This is where that New York .... =A0state of mind comes in handy.- Hide q=
uoted text -
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> - Show quoted text -

I was very unimpressed with the first one of those I bought and never
used them again