Re: Caddx NX8

[RJD314 <rdvorak314@xxxxxxxxx>]

On Jul 15, 12:58=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
> On Jul 15, 6:11=A0am, RJD314 <rdvorak...@xxxxxxxxx> wrote:
>
> > Has anyone else had issues with the Caddx panels missing test timers?
> > Most of our non fire Caddx panels are set up on weekly test reports.
> > Randomly, we will miss the test timer report. =A0We can connect to the
> > panel via our download software and force the panel to send a test
> > report. =A0This happens at random intervals at random locations. =A0If =
we
> > replace the panel with a Honeywell Vista panel, the problem goes
> > away. =A0So, I do not think it is a phone line issue. =A0I would rather
> > not go to every site and replace the panels.
>
> I have one sending hourly tests without a problem that I know of
>
> Is it a v1 or 2?

It is random across all versions of NX6 and NX8 panels.  We set all of
our test timers to random times.  The panels do not comm fail.  So,
it's as if the panel is not sending it or our receiver is
misinterpreting the signal and routing it to another customer's
account.