Re: Brinks Home Security Fraud

["Robert L Bass" <RobertLBass@xxxxxxxxxxx>]

"Mark Leuck" <mleuck@xxxxxxxxx> wrote in message
news:48552bee$0$7059$4c368faf@xxxxxxxxxxxxxxxxx
>
> "Robert L Bass" <RobertLBass@xxxxxxxxxxx> wrote in message
> news:T275k.20420$3j2.11423@xxxxxxxxxxx
>> "Mark Leuck" wrote:
>>>
>>> His idea of fair most likely involves a service call to not only replace
>>> the battery but to test and verify proper system operation and fix other
>>> potential problems the customer may not be aware of.
>>
>> Leave it to Leuck to try to justify Brinks
>
> Leave it to Bass to avoid refuting what I said

I did refute it.  Note the second paragraph.

>>> Your idea of fair is contracting a third party to mail the customer a box
>>> containing a battery
>>
>> Most customers seem to realize they're not going to get a service visit
>> when they order a battery online.  The real difference is I charge a fair
>> price and give my customers more than the level of support they expect.
>> Brinks charges outrageous prices and gives people lawsuits.
>
> Brinks provides monitoring and service to their customers, you contract
> other companies to send people parts

Again, I do what I do for a fair price.  Brinks, IMO, does not.

--

Regards,
Robert L Bass

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Bass Home Electronics
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
Sales & Tech Support 941-925-8650
Customer Service 941-870-2310
Fax 941-870-3252
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