Re: Defective RJ31/CA 38 A Line Exclusion Jacks

["CH®IS" <sh@xxxxx>]

"tourman" wrote...
> RHC: I'm wondering if anyone else is having a problem with poor
> quality line exclusion jacks and cords. Canadian suppliers invariably
> stock only the Chinese imports, and lately we've been finding that
> almost one in three jacks or cords comes out of the box defective.
>
> Does anyone know of a Canadian supplier who stocks quality jacks and
> cords, because these DOA's are at an unacceptable level (whataya
> expect I guess at 55 cents apiece...?) And the ones that do work, die
> at an unacceptable level creating unnecessary service calls for us
> (and sometimes Bell Canada).

A few weeks ago I have a bad jack from a new1832 kit.  Usually they're fine,
but perhaps you've found the same suppliers for DSC's jacks?

I've also had to replace a fair number of jacks, but who knows how long some
of those have been in service.  I'd guess anywhere from 5-20 years, and we
do have a fair share of lightning around here too.

But a bad jack brand new outta the box, that's just unacceptable.  If it
weren't for so many DSL lines, I don't think I'd bother using jacks at all.

- Chris