Re: Brinks Alarms: Beware of the Fuel Surcharge Tax

[Bob <sp@xxxxxx>]

George Orwell wrote:
> I like to inform consumers when I feel they are being wronged. A run-in with Brinks leads me to believe that I am not alone in my 2 thoughts....
>
> I recently had a problem with my Brinks alarm. I was trying to test the system and realized I didn't have a live connection with the monitoring group. For those not familiar with the Brinks alarm system (or don't currently own an alarm that is monitored), your are expected by Brinks to "test" your alarm once a month. This is done by asking the system to send a signal to the central server to ensure the unit is performing correctly (verifying a live signal) and then sending a counter-signal back to the device to let the user know (with a loud beep) that a successful connection was made. After repeated tries, I decided to call Brinks to get help with this problem.
>
> We purchased through Brinks because we wanted a reputable company.

I see where you went wrong.