Re: dum... dum... dum...

["Roland Moore" <nospam@xxxxxxxxxx>]

This is a very good point you make. So far no one has missed it. I think the
problem comes more into play for us when purchasing accounts. Those may
still have a different agreement in place until you get the customer to okay
a new one.

"Nomen Nescio" <nobody@xxxxxxxxx> wrote in message
news:659959256a278520062aed7d937c970c@xxxxxxxxxxxx
> >We have a spot for the customer to initial on our monitoring agreement
where
> >the customer REFUSES back up coverage. Only had to avail ourselves of
that
> >protection once, but it was good that it was there.
>
> The use of these initial boxes can be dangerous, unless you can be sure
> that every customer who doesn't want radio initials the box every single
> time.  It can be messy if you install a system without backup, the
customer
> has a phone line cut, and then you discover he never initialed the "I
don't
> want radio" box.  This lets him say that he really did want radio, and
> thought he was getting it:  "If I didn't want radio, I would have
initialed
> that box, just like your contract says."
>