Re: dum... dum... dum...

[Nomen Nescio <nobody@xxxxxxxxx>]

>We have a spot for the customer to initial on our monitoring agreement where
>the customer REFUSES back up coverage. Only had to avail ourselves of that
>protection once, but it was good that it was there.

The use of these initial boxes can be dangerous, unless you can be sure
that every customer who doesn't want radio initials the box every single
time.  It can be messy if you install a system without backup, the customer
has a phone line cut, and then you discover he never initialed the "I don't
want radio" box.  This lets him say that he really did want radio, and
thought he was getting it:  "If I didn't want radio, I would have initialed
that box, just like your contract says."