Re: Notifier sfp 1024 Ph 2 Trouble

["Roland More" <NoSpamroland@xxxxxxxxxxxx>]

Just tell them you're from JayCeeI, Another Dumb Technician or some other
major Notifier private labeler or dealer. They probably won't know the
difference anyway and will tell you what you need to know. Don't you guys
put inspection stickers in the panels? You mean there isn't a name there
with the panel paperwork that you can't read and use? Tech support is always
looking for ways to shake off responsibility for the product. If you're
trying to get help with programming that's one thing you shouldn't waste
their time with without training, but getting help with simply fixing one or
two small items is another matter. That they should help with (in a pinch)
in my opinion, probably not theirs of course.


"Grumpster" <Grumpsterlwc@xxxxxxxxx> wrote in message
news:1190479847.524783.252190@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Anyone ever run into this problem?
>
> The system is reporting a Ph 2 trouble and I can't get it to clear.
> It is not a problem with the phone line, because I have dial tone at
> the panel.  The manual does not explain what this trouble is and how
> to fix it (at least not that I can find).  I have programmed all the
> fields for the primary and secondary phone.
>
> Notifier tech support will not help because I am not an authorized
> Notifier dealer.
>
> Thanks for your help!
>