Re: Telephone entry system

[Frank Olson <use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Robert L Bass wrote:
>>>> any one have a good suggestion for a replacement unit.
>>>> mircom,trigon?etc
>>>
>>> How many units?
>>
>> up to 100+
>
> We sell several brands.  Linear has inexpensive models but I haven't
> tried them yet.

Don't.  They're crap.  We've replaced Linear units in three developments
so far.


> I've had good results with Mircom for several years.

Your "opinion" counts for nothing in this instance.  You haven't worked
with the product (or installed it).  Mircom is an excellent low end
solution.  The panels themselves are fairly robust.  Several of the
units we service use the old DSC downloading interface/software.  Ain't
nothin' wrong with it, but it's a pain to try and run on anything but a
Windows 98SE platform.


> We've sold quite a few of them and, so far, we've had only one unit that
> required warranty service.

I actually haven't sold much (other than replacement parts).  We had one
unit get taken out by a perp wanting to gain entry to a building's
courtyard.  What he didn't know (until he dropped the gate unit and saw
the camera) was that he was being recorded on a really good quality DVR.
  Full face shot.  Beautiful.  All the cops had to do was put paste the
prisoner number under it.


> The manufacturer was very supportive.  They
> shipped a replacement unit immediately.

Mircom's good that way.  It's too bad their quality control has really
gone by the wayside.  I've personally seen three FA-1000 boards with
chipsets inserted incorrectly (bent prongs).  It's gotten so that it's
the first thing we examine when we unpack a new board.


>
> In addition to standard telephone entry systems, they offer "no
> subscriber line" (NSL) models for complexes where some tenants don't
> have phone lines.  If you're doing any inner city projects those are a
> must.

Heh...  Most have "Nextel" cell phones...  :-)