Re: Major shortcoming in Paradox new panel lineup

["Mark Leuck" <m..leuck@xxxxxxxxx>]

You forgot
1234 Instant
1234 Maximum
1234 Bypass xx

I can't say I've had a problem explaining a systems commands regardless of
manufacturer, even Napco

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:468cf13c$0$508$815e3792@xxxxxxxxxxxxxxxxx
> I don't use Paradox, but Ademco stuff is like that and I've never had
anyone
> have a problem with
> 1234 Away
> 1234 Stay
> 1234 Off
> 1234 Chime
> kinda the same thing you're talking about, no?
>
> Seems logical at least.
>
>
>
> <regsiemens@xxxxxxxxxxx> wrote in message
> news:1183495892.829127.191380@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> | We've been using Paradox Spectra and Digiplex panels for years with
> | very good success.  Feature-rich, reliable, good value, easy to use,
> | etc.  Well just this week we've learned that their whole panel lineup
> | has been revamped and the biggest problem is that all newly designed
> | panels now require keystrokes beyond the 4-digit code to arm and
> | disarm.  e.g. Arm 1234, Off 1234, etc.  What a huge step backwards.
> | For us, this represents a huge customer support nightmare!  The number
> | of calls from casual users along the lines of "I've punched in my code
> | a bunch of times and the *!@# thing won't shut off...what should I do"
> | will be huge!
> |
> | How can this be a good thing?  Why add features at the expense of ease
> | of use?  I've called Paradox and expressed my disappointment and
> | advised them that we will not be installing their new product and will
> | regrettably be using another brand of panel.  If enough dealers
> | communicate similar sentiment, perhaps there's hope of this changing
> | sooner than later.
> |
> | Contact info at http://www.paradox.com/Contact/Default.asp
> |
> | Reg Siemens
> | Tower Security Systems Inc.
> |
>
>