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Re: Bob LaLonde



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I still have not even received the invoice.  I installed the link on =
Wednesday.  Since often I receive the invoice from vendors before the =
product this makes me very nervous. =20
  "Robert L Bass" <robertbass1@xxxxxxxxxxx> wrote in message =
news:8qmdnVDzpPBAcT_YnZ2dnUVZ_u-unZ2d@xxxxxxxxxxxxxx
  No problem, Bob.  When you get their response, let me know if it's =
good enough.  I might be able to get it to you for less, depending on =
the amount of margin they have on it.  It's possible that we're being =
charged a similar price.

  --=20

  Regards,
  Robert L Bass

  =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
  Bass Home Electronics
  941-866-1100
  4883 Fallcrest Circle
  Sarasota =B7 Florida =B7 34233
  http://www.bassburglaralarms.com
  =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>


    "Bob La Londe" <nospam@xxxxxxxxx> wrote in message =
news:45a2d1fc$0$4788$88260bb3@xxxxxxxxxxxxxxxxxxxx
    Thanks Robert.  I'll see what happens.  If they make it right after =
losing the order and then jacking the price on me I'll give them another =
chance.  I do need a couple PTZ cameras for that same customer of mine.  =
I forget if their price on the PTZs was competitive or not. =20




      "Robert L Bass" <robertbass1@xxxxxxxxxxx> wrote in message =
news:U9mdnTgeTvxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxxxxx
      I called that distributor and asked my rep to go to bat for you.  =
The problem was apparently caused by your rep dropping the ball.  Then, =
by the time you called to ask where your stuff was, the manufacturer had =
raised their prices.  The problem was the rep's fault though.  She =
should have furnished the products to you at the quoted price.

      My rep agreed with your position on this.  He'd take your account =
on himself but he's limited to major accounts.  Instead he's calling the =
regional manager to ask that the matter be resolved *and* that they =
assign a different agent to your account.

      I expect you'll probably get a call from them.  I'd encourage you =
to give them one more shot, especially since there pricing is so =
aggressive.

      --=20

      Regards,
      Robert L Bass

      =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
      Bass Home Electronics
      941-866-1100
      4883 Fallcrest Circle
      Sarasota =B7 Florida =B7 34233
      http://www.bassburglaralarms.com
      =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>I still have not even received the =
invoice.&nbsp; I=20
installed the link on Wednesday.&nbsp; Since often I receive the invoice =
from=20
vendors before the product this makes me very nervous.&nbsp; =
</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"Robert L Bass" &lt;<A=20
  =
href=3D"mailto:robertbass1@xxxxxxxxxxx";>robertbass1@xxxxxxxxxxx</A>&gt; =
wrote in=20
  message <A=20
  =
href=3D"news:8qmdnVDzpPBAcT_YnZ2dnUVZ_u-unZ2d@xxxxxxxxxxx";>news:8qmdnVDzp=
PBAcT_YnZ2dnUVZ_u-unZ2d@xxxxxxxxxxx</A>...</DIV>
  <DIV><FONT size=3D2>No problem, Bob.&nbsp; When you get their =
response, let me=20
  know if it's good enough.&nbsp; I might be able to get it to you for =
less,=20
  depending on the amount of margin they have on it.&nbsp; It's possible =
that=20
  we're being charged a similar price.</FONT></DIV><FONT size=3D2>
  <DIV><BR>-- </DIV>
  <DIV>&nbsp;</DIV>
  <DIV>Regards,<BR>Robert L Bass</DIV>
  <DIV>&nbsp;</DIV>
  =
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D&gt;<BR>Bass Home=20
  Electronics<BR>941-866-1100<BR>4883 Fallcrest Circle<BR>Sarasota =B7 =
Florida =B7=20
  34233<BR><A=20
  =
href=3D"http://www.bassburglaralarms.com";>http://www.bassburglaralarms.co=
m</A><BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D&gt;</DIV>
  <DIV></FONT>&nbsp;</DIV>
  <DIV><FONT size=3D2></FONT>&nbsp;</DIV>
  <BLOCKQUOTE dir=3Dltr=20
  style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    <DIV>"Bob La Londe" &lt;<A=20
    href=3D"mailto:nospam@xxxxxxxxx";>nospam@xxxxxxxxx</A>&gt; wrote in =
message <A=20
    =
href=3D"news:45a2d1fc$0$4788$88260bb3@xxxxxxxxxxxxxxxxx";>news:45a2d1fc$0$=
4788$88260bb3@xxxxxxxxxxxxxxxxx</A>...</DIV>
    <DIV><FONT face=3DArial size=3D2>Thanks Robert.&nbsp; I'll see what=20
    happens.&nbsp; If they make it right after losing the order and then =
jacking=20
    the price on me I'll give them another chance.&nbsp; I do need a =
couple PTZ=20
    cameras for that same customer of mine.&nbsp; I forget if their =
price on the=20
    PTZs was competitive or not.&nbsp; </FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <BLOCKQUOTE dir=3Dltr=20
    style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
      <DIV>"Robert L Bass" &lt;<A=20
      =
href=3D"mailto:robertbass1@xxxxxxxxxxx";>robertbass1@xxxxxxxxxxx</A>&gt;=20
      wrote in message <A=20
      =
href=3D"news:U9mdnTgeTvxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxx";>news:U9mdnTgeT=
vxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxx</A>...</DIV>
      <DIV><FONT size=3D2>I called that distributor and asked my rep to =
go to bat=20
      for you.&nbsp; The problem was apparently caused by your rep =
dropping the=20
      ball.&nbsp; Then, by the time you called to ask where your stuff =
was, the=20
      manufacturer had raised their prices.&nbsp; The problem was the =
rep's=20
      fault though.&nbsp;&nbsp;She should have furnished the products to =
you at=20
      the quoted price.</FONT></DIV>
      <DIV><FONT size=3D2></FONT>&nbsp;</DIV>
      <DIV><FONT size=3D2>My rep agreed with your position on =
this.&nbsp; He'd=20
      take your account on himself but he's limited to major =
accounts.&nbsp;=20
      Instead he's calling the regional manager to ask that the matter =
be=20
      resolved *and* that they assign a different agent to your=20
      account.</FONT></DIV>
      <DIV><FONT size=3D2></FONT>&nbsp;</DIV>
      <DIV><FONT size=3D2>I expect you'll probably get a call from =
them.&nbsp; I'd=20
      encourage you to give them one more shot, especially since there =
pricing=20
      is so aggressive.</FONT></DIV><FONT size=3D2>
      <DIV><BR>-- </DIV>
      <DIV>&nbsp;</DIV>
      <DIV>Regards,<BR>Robert L Bass</DIV>
      <DIV>&nbsp;</DIV>
      =
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D&gt;<BR>Bass Home=20
      Electronics<BR>941-866-1100<BR>4883 Fallcrest Circle<BR>Sarasota =
=B7 Florida=20
      =B7 34233<BR><A=20
      =
href=3D"http://www.bassburglaralarms.com";>http://www.bassburglaralarms.co=
m</A><BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D&gt;</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQU=
OTE></BODY></HTML>

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