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Re: Bob LaLonde
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Thanks Robert. I'll see what happens. If they make it right after =
losing the order and then jacking the price on me I'll give them another =
chance. I do need a couple PTZ cameras for that same customer of mine. =
I forget if their price on the PTZs was competitive or not. =20
"Robert L Bass" <robertbass1@xxxxxxxxxxx> wrote in message =
news:U9mdnTgeTvxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxxxxx
I called that distributor and asked my rep to go to bat for you. The =
problem was apparently caused by your rep dropping the ball. Then, by =
the time you called to ask where your stuff was, the manufacturer had =
raised their prices. The problem was the rep's fault though. She =
should have furnished the products to you at the quoted price.
My rep agreed with your position on this. He'd take your account on =
himself but he's limited to major accounts. Instead he's calling the =
regional manager to ask that the matter be resolved *and* that they =
assign a different agent to your account.
I expect you'll probably get a call from them. I'd encourage you to =
give them one more shot, especially since there pricing is so =
aggressive.
--=20
Regards,
Robert L Bass
=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota =B7 Florida =B7 34233
http://www.bassburglaralarms.com
=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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<DIV><FONT face=3DArial size=3D2>Thanks Robert. I'll see what =
happens. =20
If they make it right after losing the order and then jacking the price =
on me=20
I'll give them another chance. I do need a couple PTZ cameras for =
that=20
same customer of mine. I forget if their price on the PTZs was =
competitive=20
or not. </FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Robert L Bass" <<A=20
=
href=3D"mailto:robertbass1@xxxxxxxxxxx";>robertbass1@xxxxxxxxxxx</A>> =
wrote in=20
message <A=20
=
href=3D"news:U9mdnTgeTvxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxx";>news:U9mdnTgeT=
vxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxx</A>...</DIV>
<DIV><FONT size=3D2>I called that distributor and asked my rep to go =
to bat for=20
you. The problem was apparently caused by your rep dropping the=20
ball. Then, by the time you called to ask where your stuff was, =
the=20
manufacturer had raised their prices. The problem was the rep's =
fault=20
though. She should have furnished the products to you at =
the quoted=20
price.</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>My rep agreed with your position on this. =
He'd take=20
your account on himself but he's limited to major accounts. =
Instead he's=20
calling the regional manager to ask that the matter be resolved *and* =
that=20
they assign a different agent to your account.</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>I expect you'll probably get a call from =
them. I'd=20
encourage you to give them one more shot, especially since there =
pricing is so=20
aggressive.</FONT></DIV><FONT size=3D2>
<DIV><BR>-- </DIV>
<DIV> </DIV>
<DIV>Regards,<BR>Robert L Bass</DIV>
<DIV> </DIV>
=
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D><BR>Bass Home=20
Electronics<BR>941-866-1100<BR>4883 Fallcrest Circle<BR>Sarasota =B7 =
Florida =B7=20
34233<BR><A=20
=
href=3D"http://www.bassburglaralarms.com";>http://www.bassburglaralarms.co=
m</A><BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D></FONT></DIV></BLOCKQUOTE></BODY></HTML>
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