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Re: Bob LaLonde



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No problem, Bob.  When you get their response, let me know if it's good =
enough.  I might be able to get it to you for less, depending on the =
amount of margin they have on it.  It's possible that we're being =
charged a similar price.

--=20

Regards,
Robert L Bass

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota =B7 Florida =B7 34233
http://www.bassburglaralarms.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>


  "Bob La Londe" <nospam@xxxxxxxxx> wrote in message =
news:45a2d1fc$0$4788$88260bb3@xxxxxxxxxxxxxxxxxxxx
  Thanks Robert.  I'll see what happens.  If they make it right after =
losing the order and then jacking the price on me I'll give them another =
chance.  I do need a couple PTZ cameras for that same customer of mine.  =
I forget if their price on the PTZs was competitive or not. =20




    "Robert L Bass" <robertbass1@xxxxxxxxxxx> wrote in message =
news:U9mdnTgeTvxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxxxxx
    I called that distributor and asked my rep to go to bat for you.  =
The problem was apparently caused by your rep dropping the ball.  Then, =
by the time you called to ask where your stuff was, the manufacturer had =
raised their prices.  The problem was the rep's fault though.  She =
should have furnished the products to you at the quoted price.

    My rep agreed with your position on this.  He'd take your account on =
himself but he's limited to major accounts.  Instead he's calling the =
regional manager to ask that the matter be resolved *and* that they =
assign a different agent to your account.

    I expect you'll probably get a call from them.  I'd encourage you to =
give them one more shot, especially since there pricing is so =
aggressive.

    --=20

    Regards,
    Robert L Bass

    =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
    Bass Home Electronics
    941-866-1100
    4883 Fallcrest Circle
    Sarasota =B7 Florida =B7 34233
    http://www.bassburglaralarms.com
    =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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<DIV><FONT size=3D2>No problem, Bob.&nbsp; When you get their response, =
let me=20
know if it's good enough.&nbsp; I might be able to get it to you for =
less,=20
depending on the amount of margin they have on it.&nbsp; It's possible =
that=20
we're being charged a similar price.</FONT></DIV><FONT size=3D2>
<DIV><BR>-- </DIV>
<DIV>&nbsp;</DIV>
<DIV>Regards,<BR>Robert L Bass</DIV>
<DIV>&nbsp;</DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D&gt;<BR>Bass Home=20
Electronics<BR>941-866-1100<BR>4883 Fallcrest Circle<BR>Sarasota =B7 =
Florida =B7=20
34233<BR><A=20
href=3D"http://www.bassburglaralarms.com";>http://www.bassburglaralarms.co=
m</A><BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D&gt;</DIV>
<DIV></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"Bob La Londe" &lt;<A=20
  href=3D"mailto:nospam@xxxxxxxxx";>nospam@xxxxxxxxx</A>&gt; wrote in =
message <A=20
  =
href=3D"news:45a2d1fc$0$4788$88260bb3@xxxxxxxxxxxxxxxxx";>news:45a2d1fc$0$=
4788$88260bb3@xxxxxxxxxxxxxxxxx</A>...</DIV>
  <DIV><FONT face=3DArial size=3D2>Thanks Robert.&nbsp; I'll see what =
happens.&nbsp;=20
  If they make it right after losing the order and then jacking the =
price on me=20
  I'll give them another chance.&nbsp; I do need a couple PTZ cameras =
for that=20
  same customer of mine.&nbsp; I forget if their price on the PTZs was=20
  competitive or not.&nbsp; </FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <BLOCKQUOTE dir=3Dltr=20
  style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    <DIV>"Robert L Bass" &lt;<A=20
    =
href=3D"mailto:robertbass1@xxxxxxxxxxx";>robertbass1@xxxxxxxxxxx</A>&gt; =
wrote=20
    in message <A=20
    =
href=3D"news:U9mdnTgeTvxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxx";>news:U9mdnTgeT=
vxiWT_YnZ2dnUVZ_o-knZ2d@xxxxxxxxxxx</A>...</DIV>
    <DIV><FONT size=3D2>I called that distributor and asked my rep to go =
to bat=20
    for you.&nbsp; The problem was apparently caused by your rep =
dropping the=20
    ball.&nbsp; Then, by the time you called to ask where your stuff =
was, the=20
    manufacturer had raised their prices.&nbsp; The problem was the =
rep's fault=20
    though.&nbsp;&nbsp;She should have furnished the products to you at =
the=20
    quoted price.</FONT></DIV>
    <DIV><FONT size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT size=3D2>My rep agreed with your position on this.&nbsp; =
He'd take=20
    your account on himself but he's limited to major accounts.&nbsp; =
Instead=20
    he's calling the regional manager to ask that the matter be resolved =
*and*=20
    that they assign a different agent to your account.</FONT></DIV>
    <DIV><FONT size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT size=3D2>I expect you'll probably get a call from =
them.&nbsp; I'd=20
    encourage you to give them one more shot, especially since there =
pricing is=20
    so aggressive.</FONT></DIV><FONT size=3D2>
    <DIV><BR>-- </DIV>
    <DIV>&nbsp;</DIV>
    <DIV>Regards,<BR>Robert L Bass</DIV>
    <DIV>&nbsp;</DIV>
    =
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D&gt;<BR>Bass Home=20
    Electronics<BR>941-866-1100<BR>4883 Fallcrest Circle<BR>Sarasota =B7 =
Florida =B7=20
    34233<BR><A=20
    =
href=3D"http://www.bassburglaralarms.com";>http://www.bassburglaralarms.co=
m</A><BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D&gt;</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></=
HTML>

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