Re: Question about ADT Alarm System Contract

["Pogo" <No_spam_marc@xxxxxxxxxxxxxxxxx>]

I've yet to see a contract renew for 5 Years, though I have seen clauses
were the monitoring cost/contract rolls over for 60 day increments and
cancellation clause with 30 days written notice. As tourman alluded to You
paid 3 times the amount of what you got.. I'd pull out the panel and let
them come and pick it up.., better yet ask for a history report (this may
cost a few $$) if they can't produce one.. here's your out, and argument can
be made that the system has possibly been malfunctioning and you were never
notified.. see where I'm going with this.... Best policy, call them and see
what they say, they may offer to replace/upgrade equipment at no cost... ha
ha  make that differed cost

"tourman" <robercampbell@xxxxxxxxx> wrote in message
news:1172014136.180687.74150@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Sir, your "free"system actually cost you about $600 including labour,
> out of the $1800 you have paid so far. Whether you own it at the end
> of your initial term is a matter of what is written in the contract.
> My experience with ADT is the system is usually sold as part of the
> contract, so if that IS the case, you may well own it at the end of
> the initial term. At that point, you might want to shop for a lower
> cost dealer (much, much lower...in the range of $15 to $20
> monthly.).However, if your term has gone past 60 months, you may or
> may not be locked in to another contract.I have seen both situations,
> month to month after the first term or another full five years. What
> you signed is the key to all your answers (and possibilities)
>
> However, I have never heard of anyone expecting the alarmco to replace
> the system after a given date whether under a lease or purchase
> arrangement. ADT might do this but only if you were willing to sign on
> again for another long term (or simply might not be willing to do it
> if the equipment is still serviceable, as the case may be....)
>
> Sorry, but that's not likely to happen, unless they choose to do so
> because for some reason they can no longer maintain it properly. Our
> business doesn't work that way. In the past, I have changed out the
> client's panel and keypad to get the ongoing monitoring business, but
> that often ends up as a losing proposition (what looks like an easy
> changeout ends up being a labour intensive nightmare.....)
>
> As Crash indicated, best to read your fine print....
>
> R.H.Campbell
> Home Security Metal Products
> Ottawa, Ontario, Canada
> www.homemetal.com
> (Temporarily in Florida until the snow is gone.....)
>
> Feb 20, 3:57 pm, "jjgitties" <jj.gitt...@xxxxxxxxx> wrote:
>> Hello, are based in Toronto, Canada.
>>
>> We signed a ADT contract 5 years ago with the free installation and
>> have been getting charged monthly every since. I guess my quesiton is,
>> at what point do I own the system? Can I ask to get a newer system or
>> something? How long does this keep going. We haven't heard peep from
>> ADT ever since they installed it.
>>
>> jj
>
>