Re: recommendations for a CS

[Shinola <piss@xxxxxx>]

Roland Moore inspired greatness with:

>For a start I'd say get one in your area with a good reputation; and one
>that really wants to earn your business. Make certain that it is easy for
>them to reach you and visa versa. Some large national contract central
>stations only support one method of reaching you (like email). You need
>someone that can call, fax, text message, page, send smoke signals etc. when
>a customer needs to reach you.
>Secondly if you use DMP or BOSCH, for example, those send special formats
>that some central stations don't FULLY support. Make certain the central
>station you select FULLY support the gear you use and plans to continue to
>support it.
>Thirdly make certain you have all the technology you wish to provide to your
>customers supported by the central station. If you want to sell remote guard
>tours or two way audio and send it via the Internet and they don't support
>it, you need to keep looking.
>Fourthly always have at least one plan "B" option with another good quality
>central station. If you plan this from the beginning it will be easier. Make
>sure that you have your own number(s) for the panels you program; one(s)
>that only you control to call forward and/or redirect. That way you know
>you're always able to change quickly to a new central station with minimum
>effort should a disaster occur or business conditions change.


Good points.  Thanks Roland.