Re: the police was dispatched to ... the wrong house

[Julian <julian@xxxxxxxxxxxxxxxxxxxxxxxxxxx>]

On Sat, 28 Jul 2007 07:12:06 GMT, "Robert L Bass"
<RobertLBass@xxxxxxxxxxx> wrote:

>> When something like that happens most
>> alarm dealers I know drop everything and
>> get to the bottom of the issue. It seems
>> the homeowner is doing the leg work the
>> alarm company and central station should
>> be doing. That along with the no caller ID
>> problem is the reason I suggested he take
>> his business elsewhere.
>
>Exactly!  If the dealer who bushed this up
>reads this newsgroup he's probably trying
>to find a way to blame his mistake on some
>"fat fingered DIYer" rather than admit he
>screwed up and fix the problem.  This is
>yet another for the homeowner reason to
>consider DIY.  At least if he makes a mistake
>he'll know who did it.
>

BULLSHIT! The DIY'er could do everything perfect - wire, install,
program & test the alarm and then some days, weeks, months or even
years later, someone (more than likely a DIYer) goes to put their
account online and mistakenly programs the wrong account number, but
the same as Mr. Perfect's account. Now when Mr. Wrong Account Number
tests, he sends in a code for Mr. Perfect's panel.

What's the operator going to do? If it's a one man operation, then the
operator has a chance to know what's going on and may be able to
prevent a false dispatch. But if it's in one of the big megastations,
then the operator who receives the bogus alarm signal from Mr. Wrong
Account Number dispatches an alarm to Mr. Perfect's house because that
is what's supposed to be done, since it's not the account on test.

So does Mr. Perfect know who's sending in these bogus signals on his
account? NO! Can Mr. Perfect prevent this from happening? NO! Can Mr.
Perfect stop it from happening? NO!

>BTW, in the past week I sold nine Vista-128FB
>systems, one VISTAKEY access control
>system with a Vista-250, several commercial
>security alarms and nearly a dozen residential
>alarms.  Every one was to a first time DIYer.
>Home automation sales are slower than this
>time last year but we're still doing a fair
>number of ELK-M1G Gold systems.


Who the FUCK cares? Oh yeah, NOBODY HERE!

Julian