Re: I NEED INFORMATION ABOUT ADT AND FEDERAL REGULATIONS

[Nick Lawrence <nlaw@xxxxxxx>]

Sometime back, as an alarm failure expert, I was involved in a case
against Westinghouse (or were they called Westec then?) alarm.

The case involved, among other things, whether the customer had the
ability to disconnect the alarm from the phoneline (say, in the event of
alarm equipment malfunction, as had occurred in this case).

As it was, the alarm had an RJ31X jack, but it was inside the locked
alarm panel, and moreover, the subscriber had not been instructed on how
to disconnect the alarm from the telco.

These facts, coupled with some clever tactics by competent Plaintiff's
counsel, brought a $4.4MM jury verdict against the alarmco in favor of
my client the alarm subscriber.

This is a very good reason for RJ31X jacks to be wired properly (not
hotwired as many peel-n-stick mass marketers do), and readily accessible
to subscribers.

Nick Lawrence
Berkeley, CA


MNewman77@xxxxxxxxx wrote:
> I'm under the impression that my ADT system was hooked up in violation
> of federal law and need information on whether or not it is illegal
> for the system to be hooked up simply to a line inside the house, and
> not the outside line to allow line seizure.
>
> ADT hooked up my system and never mentioned anything about it being
> hooked up incorrectly.  When I tried to cancel on those grounds, they
> refused to waive my de-activation fee and stated that I was still
> under contract with them even though I signed a contract for a 100%
> operable system.
>
> They offered to fix it and credit my account for a few months, but I
> can't trust them knowing that if something had happened, my wife and
> child could have been hurt.
>
> If I knew where to find the federal statute, I would really have a
> case.
>
> Can anybody help?
>
> Please email Fivebucs@xxxxxxxxxxx with any information you can help
> with.  Thanks!
>