Re: Quality Ademco Engineering

["Robert L Bass" <no-sales-spam@bassburglaralarms>]

"Nomen Nescio" <nobody@xxxxxxxxx> wrote in message news:1cd183828bddfa7602e801a78d60d4e1@xxxxxxxxxxxx
> Robert L. Bas wrote:
>
>>The information is there.  Each of the
>>compatible devices is a clickable link.
>>Here's what you get when you click on
>>6160.
>
> When something is listed as compatible,
> I shouldn't have to click on a link to find
> out that it is not compatible...

It would be better if it said "Compatible
with some versions, click for details."
Also, Honeywell's site would be better
IMO if they used standard colors and
underlines for links. On some pages links
are red.  On others they are gray.  The
site doesn't work with FireFox.
Nevertheless, the gentleman is correct
in saying that the information is there
for the viewing.

> Claiming that Honeywell disclosed
> this incompatibility is like claiming Bush
> disclosed something to Congress
> because it's mentioned on page 1347
> of the federal budget.  In a footnote.

That's an unfair comparison.  Bush can't
read and he thinks a footnote is something
your friends write on your toes in magic
marker ink after you pass out drunk.

> The instruction sheet for the 6160 feels
> it's important to tell people that permanent
> backlighting is an option on some controls,
> but it doesn't feel it's important to mention
> that the fricking keypad doesn't even work
> on some panels.  You tell me which is
> more important information...

The instruction sheet is intended for use with
current production controls.  Do you want
them to also include a note that the 6160
doesn't work with a 342R?

>> Newer models of this keypad, as of 2004,
>> may not be compatible. They will give the
>> correct status display, but will not send
>> commands to the panel. If replacing or
>> adding a new keypad, use a different model
>> keypad that is compatible, or it may be an
>> option to upgrade the control.
>
> Use a different model keypad?  Like what,
> exactly?

The note was posted before the 6139 was
discontinued.

> And notice how earlier models of
> this keypad apparently were compatible,
> only they removed the compatibility.

They didn't "remove" the compatibility.  The
6160 was built for newer control panels.
It was incidentally compatible with some
of the older models but those were not it's
target systems.  They can't be expected
to make every new keypad compatible with
every obsolete control panel.

I'm not saying they're perfect.  But the
accusation that they don't provide the data
was wrong.  The fallback position implying
that it's obscured behind tons of other data
is not a fair characterization.  After all, if
even a lowly "parts pusher" could find it in
a single click surely a man of your stature
should have noticed that the model is a
clickable link and then followed it to learn
the whole story.

--

Regards,
Robert L Bass

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