Re: Need Help with odd Ademco Vista 20P problem

["alarman" <alarman2000@xxxxxxxxx>]

JoeRaisin wrote:
> Katerina wrote:
>> On Apr 15, 2:49 pm, "alarman" <alarman2...@xxxxxxxxx> wrote:
>>> safechec...@xxxxxxxxxxxx wrote:
>>>> Hi.
>>>> I have anAdemcoVista20P, using ADT monitoring.  I have had the
>>>> system a couple of years with no changes made to it.
>>>> For the past week, on about half of incomingphonecalls, after one
>>>> ring thealarmboard is answering the incoming call, giving the
>>>> caller about 2 seconds of a data squeal, then hangs up on them. Again,
>>>> this happens only in about half of calls that are made to
>>>> me, and it just started about a week ago.  I know it is
>>>> thealarmboard doing this, because I can hear the relay click when
>>>> it answers the call and hangs up.
>>>> MyVista20P is very simple - nothing fancy...
>>>> -8 zones (all wired, no wireless) just doors and a few motion
>>>> -No X-10, nophonemodules, no PC downloading setups, no wireless.
>>>> -Made no recent changes to phones orphonelines in house.
>>>> I rechecked lines on the RJ31X and everything appears OK, and wired
>>>> properly.  Line seizing capability works fine in testingalarm
>>>> system.  No line work was been done on the phones or thealarm.
>>>> On a whim, even though I do not use pc downloading with myalarm, I
>>>> viewed the settings for *95 and *94 and it is set to 15 rings,
>>>> with no downloadphonenumber (which I believe is correct.)
>>>> Except for having the entire control board replaced, I am stuck
>>>> for a solution as to why thealarmwould answer half of myphonecalls
>>>> (after 1 ring) and give a squeal then hang up.  Frustrating.
>>>> Looking for a solution or a way to bypass please.  Thanks!
>>> Have you tried calling ADT?
>>> js- Hide quoted text -
>>>
>>> - Show quoted text -
>>
>> Got the fix - thanks to Apu.  But I am curious why the board would
>> only recently start trying to answer my incoming calls.
>>
>
> The fix could end up costing you.
>
> If the panel suddenly started answering the phone at random times (and
> not simply after someone called and hung up like it is supposed to do)
> then there is something wrong with it and ADT would likely have
> replaced it at no charge (assuming the board just went kaflooie all
> by itself).
> If you call them now, having messed around with it they are more than
> likely going to charge you for it.
>
> Since you have altered the way that they can get in touch with your
> panel they won't be able to contact it in the normal way and will have
> to send a tech out and that will be a billable call.
>
> Why on earth didn't you just contact ADT in the first place?

Cuz it's not rocket science.... Right?
js