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Re: Press "1" for English
>> I hate agreeing with you.
You just hate being agreeable. :^)
>> Now before you get all happy let's set
>> the record straight. I agree about not
>> alienating customers with language as
>> the vehicle but your Sitting Bullshit
>> routine about the indians is dead wrong.
>> The Indian tribes weren't native to this
>> soil. They came across what is now
>> the Aleutian Islands from Asia.
Native Americans may or may not have been the first people to populate what we now call the USA. But there is no record that they
tried to keep anyone else from coming here. By the time Europeans got here, the "Indians" were the native people. We're all
newcomers here, except Olson who abandoned the USA many years ago so he doesn't count.
>> It's not about whether or not the
>> company wants to offer agents that
>> speak languages other than English.
>> My point was, why do I have to
>> press anything to get English...
Usually you press [1] so you won't have to listen to the list of other options. Most of the US businesses that offer language
options will default to English if you don't press anything. The "Press [1] for English" option is first to save you time. If it's
too much trouble pressing a touch-tone button on the phone, feel free to listen to the entire menu.
>> The default should be English with
>> options for other language speakers
>> to press buttons.
The default should be whomever is the primary market group of the company you're calling. In most cases that is English. Your
*real* issue is you're a xenophobe and that is likely only because you think it will score you points with the IB. It's got nothing
to do with pushing buttons on the phone.
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